Refund policy
Refund Policy
Your satisfaction is our priority. If something isn't right with your order, we'll fix it.
30-Day Guarantee
You may request a refund or replacement within 30 days of receiving your order if:
- Your item arrived damaged or defective
- You received the wrong item
- Your item never arrived (verified via tracking)
How to Start a Return or Refund
Email EverythingEpicurean@yahoo.com with your order number, a brief description of the issue, and (if applicable) a photo of the damage. We'll respond within 48 hours.
What We Offer
- Damaged/defective items: free replacement or full refund — no need to ship the item back
- Wrong item: we'll send the correct item at no cost, or issue a full refund
- Change of mind: refunded minus shipping costs; item must be unused and returned within 30 days
Refund Timing
Approved refunds are processed to your original payment method within 5–10 business days.
Cancelled Orders
Orders can be cancelled for a full refund within 24 hours of purchase (before processing begins).