Refund policy

Refund Policy

Your satisfaction is our priority. If something isn't right with your order, we'll fix it.

30-Day Guarantee

You may request a refund or replacement within 30 days of receiving your order if:

  • Your item arrived damaged or defective
  • You received the wrong item
  • Your item never arrived (verified via tracking)

How to Start a Return or Refund

Email EverythingEpicurean@yahoo.com with your order number, a brief description of the issue, and (if applicable) a photo of the damage. We'll respond within 48 hours.

What We Offer

  • Damaged/defective items: free replacement or full refund — no need to ship the item back
  • Wrong item: we'll send the correct item at no cost, or issue a full refund
  • Change of mind: refunded minus shipping costs; item must be unused and returned within 30 days

Refund Timing

Approved refunds are processed to your original payment method within 5–10 business days.

Cancelled Orders

Orders can be cancelled for a full refund within 24 hours of purchase (before processing begins).